Rucksnacks Privacy Policy

Rucksnacks cares about your personal information and we take your privacy very seriously. By using Rucksnacks.com you agree to the following Privacy Policy. This policy covers the treatment of personal information that Rucksnacks collects when you are using the Rucksnacks.com website. This policy does not apply to practices of third parties that Rucksnacks has no control over.

Clonkirk Farm LTD is trading as Rucksnacks (“we”, “us”, “website”, “our” and “site”) which is a registered EU trademark and is owned by Clonkirk Farm Limited, a company located at Clonkirk, Clones, Co. Monaghan. Registered at CRO, Republic of Ireland. 568508.

This document relates to all products available through the domain www.rucksnacks.com and its sub domains and any officially linked social media support service, including but not limited to Facebook, Twitter, Linked-in, and You Tube.

The terms (“Client(s)”, “user(s)” “you”, “your” and “Service Provider”) when used in these Terms mean any user of this website offering, providing, availing of service(s) or seeking to receive or provide service(s), also users participating in the Rucksnacks Referral Program. These users can be registered or non-registered.

BY PROVIDING PERSONAL DATA TO US AND/OR BY USING RUCKSNACKS YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THIS PRIVACY STATEMENT. RUCKSNACKS RESERVES THE RIGHT TO CHANGE THIS POLICY AND WILL PROVIDE NOTIFICATION OF ANY CHANGES ON THE WEBSITE ITSELF. HENCE YOU ARE REQUIRED TO RECHECK IT REGULARLY.

IF YOU DO NOT AGREE TO THIS POLICY, DO NOT USE THE RUCKSNACKS WEBSITE.

INTRODUCTION

Rucksnacks is an online website that allows users to buy beef snacks, buy beef jerky and buy beef biltong. We are an Irish beef snack company and we offer customers the opportunity to buy healthy high protein snacks from our range of award winning snacks. Our aim is to be the top beef jerky brands and top beef jerky companies worldwide.

When providing personal information to Rucksnacks you are voluntarily and expressly agreeing to accept the Terms and Conditions of this Privacy Policy along with the standard website Terms and Conditions.

BRAND PROTECTION

Our brand protection is important to us. Rucksnacks (“we”, “us”, “website”, “our” and “site”) is a registered EU trademark and is owned by Clonkirk Farm Limited. Therefore, any infringements or possible infringements on our brand will be monitored and rigorously protected.

Our aim is to become the best jerky brand, not just the best beef jerky brand amongst. We also aim to be the best beef biltong brand. We will achieve this through following our values and ensuring our customers are always satisfied. We recognise there are a lot of different brands of beef jerky available, but nothing beats our natural beef jerky.

AUTOMATIC INFORMATION

We receive automatic information through Rucksnacks.com and its authorised agents when you use the website. We automatically receive and record certain ‘traffic data’, including your IP address, cookie information and page views. We use this information to identify problems with the website and offer you a better service. The IP address shall only be analysed in case of attack on Rucksnacks system and for website statistics.

We use all information we gather to offer you a personalised website experience, to create personalised web pages and offer a better service to users.

We use Hyperlinks to link from one page on the website to another relevant page on the website. We may use technology to track how often these links are used and which pages are viewed. This technology does not identify you personally but provides statistics for the website, so we can improve our service.

We apply appropriate technical and organisational security measures in order to protect your personal data against unauthorised access, part or full loss or manipulation.

USE OF YOUR PERSONAL DATA

We will use your personal information to provide you with a personalised experience each visit to the website.

Rucksnacks employees and third party agents may have some access to personal information on Rucksnacks that is necessary during the normal course of business.

In the case of a merger, acquisition, reorganisation, sale of assets or bankruptcy assets such as user data may be transferred to a third party successor. We do not sell or rent personal information to third parties without your consent.

We will release personal information if necessary to comply with a legal request.

Rucksnacks allows for RSS syndication of its public content from Rucksnacks.

From time to time, Rucksnacks may take part in surveys or polls. You may be asked to provide personal information or permit the transfer of such information as part of the terms of the survey or poll.

We will send you services or promotional communications through email and notices on the website – which you can opt out of.

We will use information gathered from the website when working with our partners to offer you on site advertising that is relevant to you.

We will use your personal information if a dispute arises and we need to contact you in an attempt to resolve this dispute.

Except in the cases above – we will contact you when your personal information may be shared with a third party, where you will have the option to opt out of such sharing.

COOKIES AND THEIR USE

We use Cookies to gather non personal information about your visits to our website. However, you may turn off these cookies as most of the browsers allow you to do so. If you want to know how to do this, go to your help menu on your browser. However, if you choose not to accept cookies, your user experience on our site may be affected. For example, we use cookies to:

  • Estimate our audience size and usage pattern.
  • Estimate audience visit to particular pages

WHAT ARE COOKIES?

Cookies are alphanumeric information files which your browser automatically saves to the hard drive of your computer when you visit a website. Having active cookies allows for quick login every time you visit the website. Using cookies does not mean that we receive new personal data about you as a visitor to our website. Data collected using cookies is statistical in nature and indicates a user’s browsing actions and patterns. It does not identify any individual. To remove the cookies at any point from your computer, you can delete them using your browser.
Rucksnacks may also use from time to time a technology that is embedded into web pages or in email that allows the website to track page views. Unlike cookies these are not stored on your hard drive. This technology is often called Clear GIF’s or Web Beacons this technology does not personally identify you.

YOUR ACTIONS ON RUCKSNACKS

You may use a link on Rucksnacks to visit another website, as per standard Terms and Conditions, however, Rucksnacks does not endorse any other website with or without links to its own website. If you visit another website you should review their standard Terms and Conditions and Privacy policy as it may differ from Rucksnacks. We do not control the policies of other websites.

FINANCIAL INFORMATION

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products via our beef jerky online store. Using our online beef jerky store, we allow users to buy jerky online in single purchases. We also offer a healthy snack subscription service that enables users to order beef jerky and beef biltong online and have delivered to their chosen location at desired intervals. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

GENERAL

Do not abuse Rucksnacks or its users by using spam, abuse or other ways and means to violate this policy.

Personal Information that is provided to Rucksnacks will be secured in accordance with industry standards and technology. The internet is not 100% secure, we cannot ensure the security of any information transmitted to Rucksnacks. There is no guarantee that the information will not be accessed, copied or used for purposes that were not originally agreed to. You are responsible for maintaining the secure access to your account through your password and/or social login

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

COMMUNICATION

Rucksnacks will send you welcome or confirmation emails when you first register to the website. To get these emails you need to ‘opt in’. You will be asked to confirm which if any newsletters you wish to receive and to confirm your email address. You may change your email subscription at any time – each email contains an unsubscribe button.

We will never provide your email address to a third party without your permission. The newsletters available from Rucksnacks may include related news, products or information, promotions, surveys, article posts, or other topics that we deem may be of interest.

Please do note that you may continue to receive any important or urgent emails regarding changes or updates to Rucksnacks’ Terms and Conditions or Privacy policy.

PROTECTING PERSONAL INFORMATION

We take precautions, including administrative, technical and physical measures to safeguard your personal information against loss, theft, misuse, as well as unauthorised access, disclosure, alteration or destruction. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

RETAINING YOUR PERSONAL INFORMATION

At Rucksnacks we retain your personal information for the period necessary to fulfil the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.

INFORMATION TO THIRD PARTY

Any third party including but not limited to users, service provider, advertiser or service seeker is not endorsed by Rucksnacks and it shall in no case be deemed so. Any information provided to any third party is your own and sole decision and we are not responsible in case any such information provided by you to third party is misused by the third party.

TRANSFER OF DATA ABROAD

Please note we may keep your personal information between our offices and third party partner servers which may be located globally. Where your personal data is transferred to a country outside of the European Economic Area, we will ensure the guardians of this date keep it confidential and in full accordance with applicable data laws.

BY REGISTERING WITH RUCKSNACKS YOU ARE CONFIRMING THAT YOU HAVE READ AND AGREED TO THIS PRIVACY POLICY AND AGREE TO ALL POINTS HELD WITHIN, INCLUDING TRANSFER OF DATA ABROAD.

CHANGE IN PRIVACY POLICY

Rucksnacks may amend this Privacy Policy from time to time as and when required without prior notice, at its sole discretion. However, any such modification / change will be amended in the Privacy Policy on the website hence we advise you to recheck it every time you visit our website or share any information on it as it may not be practically possible for us to inform each and every individual about such change for reason of non-availability of email address or inactive email id or for any other technical or non-technical reason.

PHISHING

Identity theft or “phishing” are becoming common fraud practices. Rucksnacks will never ask you in email or through any other communication method for your credit card information, account username, login password, or any other sensitive information.

GOVERNING LAW

This Privacy Statement forms part of our website Terms and Conditions of business and the substantive laws of UK & Republic of Ireland govern any claim of whatever nature arising out of or relating to the use of this website. All actions or proceedings arising out of or relating to this Privacy Statement, its validity, performance, enforcement or breach, or the subject matter of this Privacy Statement may be heard in the courts of UK & Republic of Ireland and you consent and submit yourself to the personal jurisdiction of UK & Republic of Ireland courts for all such purposes. We retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating.

TESTIMONIALS/REVIEWS

With your consent, we may post your stories, experiences or insights on the website with your name and location listed. We may offer an opportunity for users to submit detailed testimonials which can be featured on our website and/or social media channels, not limited to the list and can be used in marketing/presentations.

CONTACT US

If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by sending an e-mail to us via our contact page.

Or by post; Clonkirk Farm LTD, Clonkirk Clones Co. Monaghan, Republic of Ireland, H23 PE82.